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A light in the dark: Communicating well through a crisis

07 Sep 2021
The Learning & Development Theatre
The Learning & Development Theatre
The session will look at the key roles and the activity required before, during and after a crisis. It will particularly focus on the demands on the leader of the organisation and of the chief communication officer. I will use my experience of more than 20 years in policing dealing with terrorism, riots and reputational crises to detail simple checklists that can put you in the best position.