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Optimising VIP guests' experience at King's Coronation through Microsoft technology

19 Sep 2023
Microsoft Pavilion Theatre | Hall 4
Microsoft Pavilion Theatre | Hall 4
With hundreds of international VIPs attending the Coronation, the Foreign, Commonwealth & Development Office (FCDO) contracted Kainos to support in managing invitations, transport logistics and event attendance. Hear about the bespoke Microsoft Dynamics 365 Customer Voice and Power Automate solution created to manage guest invitations; the mobile/tablet Microsoft Power App developed to manage high-security vehicle tracking; and the Power BI dashboards that enabled secure, educated decision-making.
Stephen McCalden, Principal Service Manager, Managed Services, - Kainos