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Citizen-centric Contact Centre Transformation with Kin+Carta

19 Sep 2023
Microsoft Pavilion Theatre | Hall 4
Microsoft Pavilion Theatre | Hall 4
Kin+Carta, a transformation consultancy that bridges strategy through to execution, has delivered Citizen-Centric Maturity Assessments to UK Regional Police Forces. Join us for insight into the tangible ways in which they have identified how forces can embrace Microsoft technology to improve contact centre outcomes & the experience of staff and citizens.
Leonardo G. Alves, PhD, Senior Strategist - Kin + Carta