Co-located with The Emergency Tech Show

ESS 2025 Content Programme

Getting to the root of work-related stress in the control room

17 Sep 2025
People & Skills Stage
Academia , Fire , Ambulance , Police
A frontline insight into the findings of a staff centred project to identify, assess, better understand and effectively manage the root causes of work-related stress within the control room environment. Driven and supported by Psychology professionals; this method offers a uniquely proactive approach to addressing workplace stress and associated absence.    
Speakers
Luke Shaw
Luke Shaw, Deputy Head of the Force Control Room - Humberside Police
Lea Freour
Lea Freour, Organisational Psychologist - University of Brussels
Ryan Stacey
Ryan Stacey, Assistant Chief Officer - Lincolnshire Fire and Rescue Service
Claire Park
Claire Park, London HEMS Consultant - King's College Hospital