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Operation Boxboard: A Case Study on Multi-Agency Incident Learning
Effective multi-agency collaboration is paramount during major incidents, yet capturing lessons from complex events poses significant challenges. This presentation outlines Northamptonshire FRS’s strategic implementation of ISARR, a dedicated organisational learning and lessons management platform. Using “Operation Boxboard” flooding as a case study, we demonstrate systematic debrief data capture, lesson identification, and translation into actionable improvements. ISARR moves beyond traditional debriefing limitations, fostering a transparent collaborative learning.
