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Unified Communications System Helps North Ayrshire Council Improve Collaboration and Reduce Costs
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Unified Communications System Helps North Ayrshire Council Improve Collaboration and Reduce Costs
North Ayrshire Council wanted to upgrade to a Unified Communications platform to improve its resilience and flexibility. Its existing system was made up of multiple disparate PBX systems. As these weren’t part of a centralised corporate support package, costs were high, and the aging hardware was at risk of no longer being supported by the supplier.
As part of a broader modernisation programme, the council was also looking to improve communications for both staff and citizens. Simplifying the system for citizens was a priority.
https://uk.insight.com/en_GB/content-and-resources/2022/case-studies/unified-communications-system-helps-improve-collaboration-and-reduce-costs.html
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