Vidicode Apresa is a future proof, expandable and versatile call recording system that complies with NHS SSP, PCI, FCA and GDPR standards.

It is suitable for any size of operation from a small office to multi site.

Apresa works with any type of phone system including Mitel, NEC, Unify, Panasonic, CISCO, 3CX and in Teams/Azure environments.

Available on premise, hosted or cloud Apresa is feature rich with screen recording, pause record (PCI), block fture recording on request (GDPR), high levels of security including;

• 256 Bit AES Encryption
• SHA-2 cryptographic security (512 bit)

audit trails, extension location all as standard.

https://www.nbdata.co.uk/featured/apresa.php

Also available webcam recording, contact centre wallboard, agent evaluation, speech analytics with word spotting and more.