Visitor FAQs

Who can attend The Emergency Services Show?

The Show is a trade event dedicated to anyone who works in the emergency services.

Police, fire, ambulance, first responders, voluntary workers, search and rescue - the list is endless!

If you help others you should be at The Emergency Services Show.  Entry is free of charge.

Free visitor registration is now open

This an industry-only event and NOT open to the general public. Visitors under the age of 16 will not be admitted. The organisers reserve the right to refuse entry. 

How can I register to attend the show?

Free visitor registration for The Emergency Services Show is now open.
Entry is free of charge - you must be over 16 to register and visit the Show. 

When will I receive my visitor badge?

The Emergency Services Show is cutting down on paper that is sent out. Once you register for free entry you will be sent an email confirming your registration and showing your barcode for entry.

Two weeks before the event we will send you a reminder of your barcode so please take this email with you to the event and we can print off your badge for you when you arrive. 

What if I have forgotten my badge email when I arrive?

Don't worry - just go to the registration desk situated at the main entrance, staff will then locate your details on the database and issue you with your visitor badge.

Can I register when I arrive?

Yes, if you have not pre-registered you can register on-screen on arrival. It is far easier to pre-register for free access - you will be emailed your badge barcode pre-show and will save queueing to complete a registration on arrival.

You can pre-register here .

What are the exhibition opening times?

Wednesday 19 September      09:00 - 17:30 

Thursday 20 September          09:00 - 16:00 

Is parking available at the venue?

Yes, there is parking at the NEC. Please go to the East and North car parks. Car parking will be FREE OF CHARGE, thanks to Emergency Services Times. Ensure you keep your visitor badge to exit the car park without charge.

Can I bring children?

Sorry but this is a trade event and children under the age of 16 years are not permitted. There are NO creche facilties at the venue so please DO NOT bring children.

Are there disabled facilities at the venue?

The venue is suitable for wheelchair access. There is disabled car parking opposite the hall entrance near Hall 5 and you must display a blue badge to park in this area. For more information about disabled access please view the NEC website

Are students allowed to attend the exhibition?

Students may be allowed to enter the exhibition with prior permission from the organiser and as a chaperoned group. Students under the age of 16 years are not permitted. Please contact David Brown if you wish to bring a student group.

Is there a cloakroom for bags and costs?

There is a cloakroom adjacent to Hall 5. Visitors can store bags, coats and luggage for £1 per item per day. Overnight storage is not available.

Where can I eat?

There will be restaurants and coffee carts open during the Show within the halls. In addition the Piazza area outside Hall 5 offers several restaurants and snack outlets. 

Is a cashpoint available onsite?

There is a NatWest Bank by Hall 4 in the Piazza, open Monday to Friday 09:00-16:30 (Wednesday 09:30-16:30). There are cash points inside and outside the NatWest Bank (no charge). Cash points (with a charge payable) are also available.

Is there a newsagent onsite?

There is a newsagent in the Piazza, between Hall 5 and Hall 4. 

Is there wifi?

Visitors to the NEC can connect to free wifi across the venue, enabling them to stay connected to their home, office and social media networks whilst at The Emergency Services Show.

Is there a prayer room?

The NEC has a Multi-Faith Prayer Room available for prayer, reflection or meditation - located in the Piazza (Halls 1-5) next to the chaplaincy office (by Subway). It has a washing facility, prayer mats, holy books and other resources for prayer which have been donated by representatives of local faiths.