FAQs

The shows are trade events dedicated to anyone who works in the emergency services - from the police, fire, ambulance, first responders, voluntary workers, search and rescue services. 

Entry is free of charge. Click here to register your interest for 2024.

This is an industry-only event and NOT open to the general public. Visitors under the age of 16 will not be admitted. The organisers reserve the right to refuse entry. 

Once you have registered for your FREE PASS, you will be sent an email confirming your registration that includes your barcode and visitor registration number. You can bring that with you to the venue to have your badge printed on arrival.

Don't worry - just go to the registration desk situated at the main entrance. Staff will then locate your details on the database and issue you with your visitor badge.

Yes, if you have not pre-registered, you can register on arrival. It is far easier to pre-register in advance - you will be emailed your barcode ahead of time, which will save you from queueing to complete your full registration on arrival.

Wednesday 18 September 2024     09:00 - 17:30
Thursday 19 September 2024         09:00 - 16:30 

Yes, there is parking at the NEC. Please follow signs within the NEC campus for The Emergency Services Show or ESS. Car parking will be FREE OF CHARGE, thanks to Emergency Services Times. Ensure you keep your visitor badge to exit the car park without charge.

Sorry, but this is a trade event and children under the age of 16 years are not permitted. There are NO creche facilities at the venue so please DO NOT bring children or babies.

The venue is suitable for wheelchair access. There is disabled car parking opposite the hall entrance near Hall 5 and you must display a blue badge to park in this area. For more information about disabled access, please view the NEC website.

Students will be allowed to enter the exhibition with prior permission from the organiser and as a chaperoned group. Students under the age of 16 years are not permitted. Please email info@emergencyuk.com if you wish to bring a student group.

There is a cloakroom adjacent to Hall 5. Visitors can store bags, coats and luggage for £1 per item per day. Overnight storage is not available.

There are restaurants and coffee carts open during the shows within the halls. In addition, the Piazza area outside Halls 4 and 5 offer several restaurants and snack outlets. 

Cash points (with a charge payable) are available outside the halls.

There is a newsagent in the Piazza, between Hall 5 and Hall 4. 

Visitors to the NEC can connect to free wifi across the venue, enabling them to stay connected to their home, office and social media networks whilst at the shows.

We are proud to be able to offer a CPD-accredited educational programme designed to provide expert insight and learnings for professionals.

We have partnered with CPDMe who will be available onsite to help facilitate printing of your attendance certificates, and answer any questions regarding your CPD portfolio.

Please ensure you scan the QR code at the end of each seminar session as this will register your attendance, and issue you with a downloadable certificate of attendance.

Visitors will need to contact their professional body, employer or association to add their certification of attendance to their personal record to show the further learning they have achieved for that year.

For further information, you can contact CPDMe on 01254 943 159 or team@cpdme.com.

The NEC has a Multi-Faith Prayer Room available for prayer, reflection or meditation - located in the Piazza (Halls 1-5) next to the chaplaincy office (by Subway). It has a washing facility, prayer mats, holy books and other resources for prayer which have been donated by representatives of local faiths. 

We’ve partnered with specialist accommodation agency Event Express to provide discounted hotel accommodation and flexible cancellation policies exclusively for The Emergency Services Show & The Emergency Tech Show attendees. If you’re unsure of your requirements at this stage, the flexible cancellation terms will allow you to make amendments and cancellations at no charge until closer to the event date. However, we do advise that you book now and amend later in order to guarantee your preferred hotel.

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise with the hotels directly on your behalf. For more information, please contact Event Express directly via the email or telephone number listed below, or alternatively click here to book your accommodation online.

You can contact Event Express on +44 (0)1905 732737 or at reservations@eventexpressuk.com, or visit their website by clicking here.

If you need a visa to attend The Emergency Services Show or The Emergency Tech Show, it is essential that you begin the application process as soon as possible in order for you obtain your visa in time for the show or registration deadline.

Visa application procedures for entering many countries, and in particular the UK, have become stricter and more complex following Covid-19, and therefore it can take much longer to process your application than anticipated.

You must submit your own application to the relevant authority and follow up accordingly. The Emergency Services Show and The Emergency Tech Show are unable to follow up on your application on your behalf or enter into direct correspondence with consulates.

A Visa Support Letter will ONLY be issued to SPEAKERS and EXHIBITORS who have been invited by The Emergency Services Show or The Emergency Tech Show, or who have paid their exhibition registration fee in full. We do not provide Visa letters to visitors to the events.

Once we have confirmed receipt of payment from the proposed attendee, we will need the full name, nationality, passport number, expiry date and date of birth for the attendee, only then can we issue a Visa Support Letter. The Visa Support Letter will confirm the event title, date and location. It will also confirm whether the individual is a speaker or exhibitor. It will not imply any undertaking to provide funding nor act as a financial guarantee for your stay in the UK. The Emergency Services Show and The Emergency Tech Show reserve the right not to issue a Visa Support Letter in certain cases even if the above conditions have been met. Exhibition Fees will not be refunded in the case of a Visa not being obtained.