10:00
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We open with a look at how the ambulance service is preparing itself to operate in a climate of extremes. How well do ambulances cope with extreme weather when it comes to fleet, equipment, staff and operational capability?
What can we do to ensure paramedics wellbeing is taken care of when the sun is beating down and shelter is at a premium? Be part of the discussion about what’s working, what needs more thought and how well the ambulance service of the future is resilient to climate threats. -
It took decades to get Crossrail finished; renamed the Elizabeth Line, it’s now used by thousands of travellers every day from one side of London to the other, buried deep under the capital, its risks change along with the terrain. Learn from our experts how they have developed the training and exercising programme that reflects the modern rolling stock, the tracks and all the mysteries of a modern railway. It all takes place in Ilford, find out how in this great session.
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After the devastating terrorist attacks in the US on September 11 2001, the UK reviewed its response and invested in the New Dimension Programme. 25 years on, that kit is being replaced with modern approaches that reflect modern risks. National Resilience is leading the way and in this session, you’ll learn about how the fire and rescue service fleet is changing to support a national response.
10:35
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When disaster strikes, communities come together to respond and they also have a role in the prevention and mitigation space too. In this short ‘heads-up’ session, find out about the National Preparedness Commission report on Faith and Resilience and take the learning back your community.
10:45
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The journey to net zero is a tough one with emergency services taking different routes and having difference challenges. But, along the way there might be an alternative way to fuel existing fleet without swapping them out for new electric vehicles. Find out how two fire services are using biofuels – called HVO – to power their fleets. They’ll share their experience, the challenges and the benefits of adopting greener fuel.
11:10
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In the first of this two-part special session, former BBC Environment Editor, David Shukman leads the discussion how how well the emergency services are prepared to respond to climate threats. Starting with heat and wildfires, he draws on his latest book The Response, to frame a discussion with those leading the response to see what it’s really like to be at the frontline of climate change.
11:30
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Fly from any airport in the UK and feel safe knowing that there is an airport fire service trained, equipped and ready to respond. But what happens when the risk changes? Join Simon and Graeme for an insider view on what’s changing on the ground and in the air that means the responders need to be looking at the future and preparing for it today.
11:35
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When you think about a multi-agency exercise you probably think it lasts a day, maybe two. But in the North East last year, Exercise Cerberus lasted over six months, involved organisations from across the region and tested how to respond to a marauding terrorist attack in a major sports venue. The MTA scenario is being tested across the country in different ways but for this session, our panel will share how they approached it and ended up winning an award too.
11:55
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The second part of our sessions where we frame this discussion around David Shukman’s book, The Response, sees the panel focused on flooding. David describes in breathtaking detail the impact of flooding on the residents of a north London suburb and the urban fire response, but what about those working in mountain and lowland rescue teams? What have we learned so far and how can we improve the response to what seems to be an increasing trend?
12:30
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The first masterclass of the day is your chance to focus in on what makes a good exercise and reflect on what your organisation does and get some ideas about doing things differently. Drop in and get some great tips to take back to your service.
13:00
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Is your organisation looking at greening its fleet but uncertain where to start or has taken the first steps but finds it all daunting when I comes to the trickier vehicles? This then is the place for you to bring your sandwiches and hear from our experts who will be reporting back on findings from a series of webinars where they dug into the detail about the decarbonisation journey and have top tips and practical advice for you to take away.
13:25
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This interactive session will challenge how confident you are in your organisation’s preparedness. It explores how the National Occupational Standards for Resilience and Emergencies support workforce development, and how a scenario-informed approach assesses preparedness in practice. It will explore how decision-making, coordination and workforce sustainability are tested under pressure - and what organisations can do to strengthen capability when it matters most.
13:30
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Looking after those who respond to traumatic incidents is critical for a well-functioning emergency service. National bodies have recently introduced new guidance and process, including mandatory reporting of police officer suicides and a new suicide prevention and postvention toolkit for fire and rescue services. It’s a sensitive topic but important, so join our expert panel who will share the work taking place at a national level and how your service can benefit.
13:45
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You may have seen someone have their phone stolen outside a train station with the thief making off on a souped-up e-bike. Those bikes are often illegally converted to go at faster speeds making pursuit hard. The Met Police has invested in Su-Ron electric bikes and is now using them across the capital to fight crime and get ahead of the criminals. Hear from our experts about this capability and how this part of the Met’s fleet is making a massive difference to outcomes.
14:15
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Did you know there are more than 10 different ways you can volunteer with your local ambulance service? Volunteers have a key role to play in community resilience, supporting ambulance services during critical incidents and civil emergencies. In this session we’ll hear from the national ambulance member organisation, the Association of Ambulance Chief Executives, and ambulance volunteer service leads about some of the exciting new developments in ambulance volunteering. We will also hear from the volunteers themselves. Learn from them and be inspired to join your local ambulance service as a volunteer.
14:20
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Returning to The Emergency Services Show for a second time, Lucy Easthope shares poignant stories that provide a ‘roadmap for resilience in the face of adversity.’ Armed with two decades of experience and her latest book, Come What May, Lucy brings her insights to this valuable fireside chat where she shows she is the perfect person to provide life-changing lessons for coping with crisis.
14:30
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With new helicopters becoming operational next year, NPAS is using the latest technology to support policing from the skies. NPAS crews operate helicopters and aeroplanes, work alongside force drone teams and now NPAS is exploring how uncrewed aircraft could form part of a future blended fleet to help fight crime. Get the inside scoop directly from the team in this fascinating session.
15:15
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In a world where no conversation is complete without at least one reference to AI, how do those who are responding to crisis know what is true and what is not? Generating nonsense, hallucinating and responding to questions may all be in a day’s work for some AI applications but are we all critical enough of what we read and what we see – is that video authentic? Are those voices the people we think they are? It’s a moment at the show to reflect with our experts from the Emergency Planning Society on how to communicate the truth when all is not what it seems.
16:00
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We wrap up the first day of the show by looking up and out beyond our borders. In this fascinating conversation brought to you by fire chiefs from Stockholm and London, they consider how the threat of war affects daily operations and why there is a continuum from emergency preparedness, civil defence to total defence.
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Frontline workers are trained to cope, push through and keep going, which they do, day in and day out. The emotional weight doesn’t always not reduce when they clock out and over time it leads to poor sleep, replayed images, chronic stress, mental health issues, burnout and compassion fatigue.
In this 30-minute master class, learn a practical method that helps you let go of that weight in real time – and leave work at work. -
As emergency services fleet evolves through electrification, new technologies and changing workforce demands, there is growing recognition that the sector needs a wider range of voices and experiences. This panel brings together women working across blue light fleet to discuss careers, leadership, inclusion and the barriers that still exist within a traditionally male-dominated environment. The session will also explore how organisations can create clearer pathways into fleet and encourage the next generation of women into the profession.
10:00
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NHS England committed to the delivery of 80 electric ambulances by March this year. How did that go? We look at the challenges of introducing electric ambulances into fleets and what’s been learned so far to smooth out the green transition in the future.
10:35
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After years of campaigning, John Lord has increasingly influenced the way that firefighters think about the way they operate, how they view their health and, most importantly, how GPs view the risks they face and bring home to their families. He wants to move the conversation forward with this panel discussion on how to change behaviours and practice and what you can do to add your voice into one huge, unmissable bellow that can be heard by politicians, GPs and fire chiefs.
10:45
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The inside of an ambulance is complex and chock full of vital equipment needed to deal with the vast array of demand from the public who call on our paramedics in their hour of need. Converting an ambulance is an art but what happens when the supply chain jolts and the parts aren’t available or the convertor struggles to survive in a challenging economic climate? It’s a conversation that needs to be had, so join our panel to explore what ambulance services need to do be resilient in an unpredictable world.
11:35
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This practical panel discussion will explore how emergency services organisations can better support colleagues living with endometriosis. Contributors from across the blue light sector will share lived experience, workplace approaches and practical steps that can improve awareness, flexibility and support in operational environments. The session will focus on simple, actionable changes employers can take to create a more informed and supportive workplace culture.
12:05
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If we want women to feel included and respected in the workplace, we must ensure that the equipment we give them is fit for purpose. We shouldn’t expect women to have to think about how they will remove it to go to the toilet, when they need to be laser focused on the job and its hazards. Join our panel to hear their experience but more importantly their advice on what needs to be done to change the design of kit. For anyone involved in women’s PPE, this is for you.
12:30
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In an industry where risk is part of the day to day, this session we look at health risk and how men need to understand their risks when it comes to prostate cancer. In a myth busting session led by Cheshire firefighter Matt Cullen and Prostate Cancer UK, you will find out about his experience and why he dropped a rank to focus on himself and his family after his diagnosis. Take time out of your busy show day to reflect and learn about taking a prevention first approach.
13:00
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Is your organisation looking at greening its fleet but uncertain where to start or has taken the first steps but finds it all daunting when I comes to the trickier vehicles? This then is the place for you to bring your sandwiches and hear from our experts who will be reporting back on findings from a series of webinars where they dug into the detail about the decarbonisation journey and have top tips and practical advice for you to take away.
13:30
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In Wales, the ambulance service is working on new ways to build more resilient teams and involve them in shaping their culture. The Cultural Early Warning Score – CEWS - is part of the trust’s Working Well Together approach and is helping to make culture tangible. It supports managers and teams to talk openly about how work feels, identify what needs attention, and agree actions together. Join our panel to find out how this work is progressing and how you can adapt and adopt it in your organisation.Speakers
14:00
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With the long-awaited guidance for how to comply with Martyn’s Law published and the enforcement regime under the Security Industry Association out for consultation, this session is perfectly timed to consider what training and equipment venues should have in place should the worst happen. Our panel will talk about their preparations, the role of bleed kits, defibs and other healthcare equipment that are appropriate and proportionate to the risk. It’s a practical session and we are delighted that the Director of Security at the home of the show will share his experience with us too.
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You may associate search and rescue teams, whether in the mountains or lowland settings, with a fleet of Land Rovers on off road tracks, but the picture is much more varied today. Find out how these volunteer run teams extend the life of the vehicles to suit the terrain and how they are innovating for the future where the climate is no longer predictable and they need to be prepared for the extremes.
14:15
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In a show first, we have women-only panels on each of our stages, looking at different issues that affect women in the emergency services. In this session we look at leadership: what can women in leadership positions today tell us about their journey, the barriers they have overcome and the richness of their experience that will be an inspiration to women who are earlier in their careers. Chaired by EST Deputy Editor, Lanna Deamer, this is certain to be a fascinating session.
14:45
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Figen Murray OBE is a formidable campaigner who has changed the way we see security in buildings long before the frontline responders arrive. We are honoured that Figen can join us at the show. She will be talking to Catherine Levin in an unmissable fireside chat, reflecting on the nine years since her son Martyn was killed in the Manchester Arena bombing and why April 2027 is such an important date for her and public safety in this country.
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You may think that the RNLI and Coastguard are all about the coastline, sea and boats, but far from it. Their fleets are diverse and they face the same challenges about moving to green fuels as the rest of the emergency services. How do you bring alternative power sources to remote places? What does a future fleet look like for them? Come and join the conversation as they do some horizon scanning on land at the NEC.
